Goal setting is a necessary and critical aspect of any strategic plan and developing your strategic plan is a process that requires both introspection and vision. Setting goals is the bridge between dreams and reality and they must be tangible and realistic to avoid frustration and disappointment.
Simple goals are definitive and historically elicit a better success rate from the implementation team. Specific targets give staff a clear sense of purpose, eliminate confusion and minimise distractions. By including staff in the discussions and goal setting process you increase your success rate 10-fold and build a strong and committed team along the way.
Seek consensus on achievable expectations from the ground level and discuss different methods of committing to goals and implementing the action plans. Incentives, beyond any usual bonuses or commission structures are a great way to challenge comfort zones and stretch the boundaries. Aim to inspire your staff, not necessarily with monetary incentives but perhaps some time off or even just a simple and sincere thank you!
Allowing the goals, which are typically managerial decisions, to evolve through discussions with employees builds a sense of shared work, common goals and team rewards. In turn this builds a sense of accountability and responsibility, which your customers will reap the benefits of by way of improved service levels and you, of course, will see the impact on your profitability.
Good communication between staff and employer aligns the team to the corporate mission. Persistence is the key to living the Strategic Plan and later revelling in the rewards. For a simple step-by-step guide to Strategic Planning visit TheSmallBusinessStrategicToolbox.com today.